Table of Contents
Part 1: What is Emotional Intelligence? 1. Making Sense of Emotional Intelligence
2. Assessing Your EI Profile
Part 2: Your Emotional Intelligence Masterclass
3. Improving Your Self-Mastery
4. Enhancing Your overall Disposition
5. Increasing Your Self-Management
6. Strengthen Your Ability to Influence People
7. Boost Your Stakeholder Relationships
8. Upgrade Your People Development Capability
9. Enrich Your Empathy with Others
10. Deepen Your Credibility
11. Elevate Your Communication Skills
12. Boost Your Teams Dynamic
13. Refine Your Leadership Capability
14. Revitalise Your Approach to Change
15. Collaborate with Others More Effectively
16. Improve Your Innovation Skills